FAQ & terms
Hibachi at home FAQ.
Plan the party with fewer surprises: booking, food, weather, setup and event policies, organized so you can find answers fast.
Before your event
Booking & Pricing
How do I make a reservation?
Please visit our Book page to choose an available date and time, then enter your event details. We’ll review your request and confirm your reservation with you. If you would like help booking, please call or text us at (602) 597-9078.
How much does the hibachi service cost?
Our hibachi experience starts at $55 per adult and $30 per child age 12 and under, with a $550 minimum per party. Travel fees are $50 for the Phoenix and Scottsdale area and $100 for Tucson, Sedona or Flagstaff. Optional upgrades cost extra, and taxes may apply. You can see every option on our menu and pricing page. Please share your event address and menu choices so we can provide a full estimate. For sample party totals, see our hibachi at home cost guide.
Can we rent tables and tableware from you?
Yes. If you already have tables, chairs, plates and utensils, we are happy to use yours. If not, you can rent a table setup from us for $15 per person, with a $150 minimum. The rental includes tables, table covers, salad plates, dinner plates, plastic cutlery and napkins, and we handle the setup and cleanup. Please let us know when you book so we can add it to your estimate.
How do I pay?
For your remaining balance, cash or Zelle is preferred and can be paid at the conclusion of your hibachi experience. We also accept major credit and debit cards for your convenience. Payment details will be confirmed prior to your event.
When do I confirm the final guest count and menu?
Please confirm your final guest count and menu at least 24 hours before your event so we can prepare for your guests. If you would like help choosing your menu, we’re happy to walk you through the options.
Can I add or remove guests after booking?
Yes, you’re welcome to add or remove guests. Please send us your updated guest count at least 24 hours before your event. We’ll adjust your estimate to reflect the change, with the $550 party minimum still applying. If you need to make a last-minute change, please call or text us directly at (602) 597-9078.
What if we have fewer than ten guests?
Smaller groups are welcome. Our $550 party minimum still applies, even if you have fewer than 10 guests. Please let us know your group size, and we’ll help you plan your meal.
Your hibachi meal
Food, Menu & Dietary Needs
What is included with each hibachi meal?
Each meal includes fried rice, vegetables and a side salad. Adults choose two proteins, and children choose one. Your chef prepares the food right at your event, so you can relax and enjoy the experience with your guests.
What proteins and upgrades are available?
You can choose chicken, steak, shrimp or tofu as your included proteins. For something extra, we offer filet mignon, scallops or salmon for an additional $5 per person, or lobster for an additional $10 per person. Please let us know your choices when finalizing your menu.
Do you offer gluten-free options?
Yes, we offer gluten-free options. Please let us know about any dietary requests before your event so we can discuss available substitutions and cross-contact limitations.
Do you use nuts or sesame products?
No—we do not use peanuts, tree nuts, sesame or sesame oil. Please let us know about every guest’s food allergies before booking so we can leave out any ingredients they need to avoid.
Can you accommodate other food allergies?
Yes. We will avoid the ingredients that each guest tells us they are allergic to and take precautions to prevent cross-contact during preparation and cooking. Please let us know about all guests’ food allergies before booking so we can plan their meals accordingly.
Event day
Setup, Weather & Event Experience
Do you cook inside homes?
Yes, we can. Most parties are cooked outdoors, but indoor cooking is also possible when the space allows. Please tell us about your space before booking so we can confirm a suitable cooking area for your event.
When will the chef arrive?
Your chef will usually arrive about 30 minutes before your scheduled event time to set up. Please have the cooking area accessible when we arrive—we’ll take care of the setup from there.
How much space does the chef need?
We do not have a fixed minimum space requirement. If your space has an unusual layout or you’re unsure it will work, please share photos or details with us in advance. We’ll discuss the setup with you and agree on a suitable arrangement before your event.
What happens if it rains?
We provide service rain or shine! Please let us know if rain is expected so we can plan the cooking setup with you and keep your event running smoothly.
Do you clean up after the event?
Yes. With every hibachi dinner, we clean up our cooking area and pack away all of our equipment before we leave. We take great care of your home, and we promise to leave your space exactly as we found it. If you add our table setup service, we take care of everything from start to finish: we set the tables, clear them after the meal and handle all of the trash, so you can simply enjoy the evening with your guests.
Important information
Event Terms & Policies
Cancellation, rescheduling and last-minute changes
There is no fee to cancel or reschedule. If your plans change, even at the last minute, please call or text us at (602) 597-9078 as soon as possible. We’ll help you cancel your reservation or check availability for a new date.
Guest and cooking-area safety
We want everyone to enjoy the show safely. Please give your chef plenty of room around the hot grill and follow their guidance during cooking. Please keep children under adult supervision and help them stay clear of the cooking area. Thank you for helping us keep your party safe and enjoyable.
Vacation rental and venue responsibility
If you’re hosting at a vacation rental or another venue, please check with the property owner or manager before booking to make sure outdoor hibachi cooking and open-flame equipment are allowed. Please share any property rules with us in advance so we can plan the setup with you.
Food allergy and dietary responsibility
Please let us know about every guest’s food allergies and dietary requests before booking. We’ll review the ingredients and meal options with you and confirm the arrangements together before your event. If anything changes, please contact us as soon as possible so we can update the plan.
